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Its weak engineering shows its flaws every time I try to connect the Bluetooth device in its USB slot.Like other users, my experience with the H500 is fine. While one would hope that Motorola's experience with telephony would give it an edge with VOIP, the USB-Bluetooth device PC850 underperforms. Motorola apparently did this one right, but when combined with the PC850 all hell breaks loose. Perhaps that's still a little too lenient. Widcomm slapped together the PC850 using poor design and poor testing. Remove, re-install, and update to the latest drivers.but to no avail. I even bought another PC850 after the first one stopped responding, thinking that this would solve the "USB device not recognized problem." Obviously, I was wrong.Verdict: the PC850 is a piece of junk.
This is not as good as others that I have bought. Save your money.
If I knew that it was so dificult to install/ configure this product, I would not have bought it. I think there are some tuning that needs to happen so that the sound will work correctly. I bought this product about 1 month ago and it is not working properly. Now, I don't know if I still have time to return it and how to proceed. After hours of testing I was not able make it work correctly. There is a background noise during the call/chat and the other person on the other line cannot hear my voice. I didn't use the free minutes card with skype yet. Please advise.
The headset had no setup instructions. It interfaced with the phone with no setup. I got this specific item for the USB adapater to use VoIP on my PC. And the power plug is European with a US adapter.When I unplugged the USB adapter, my PC crashed -- blue screened. The pricing is different for different colors, same model number (no USB adapter). My PC cannot detect the headset. I know being a Microsoft developer is challenging (no standard drivers nor APIs yet), but I'm surprised that MOTO did such a bad job.Bottom line, the USB adapter didn't work for me.So, shall I keep the headset only for talking on my cell phone.
My husband got the nickel colored one, I the bubble gum pink. The USB adapter came with a CD that contained only drivers, no instructions. The sound quality is so-so.And what's with the pricing for the headset. It detected my cell phone from 50 feet away, but not the headset that's within 3 inches of the PC's bluetooth antenna. That means a bad driver, bad software. There's a light green one that I would have gotten, had I seen it. The price difference can be as great as fifty bucks.
Excellent product.Worked like a charm.No problems at all.Would gladly recomend to customers who prefer cordless free headset.
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